Customer Reviews

Exceptional service from start to finish. Willem and his team installed a PoolLock hydraulic cover on our Sandton home pool. The safety it provides for our two small children is priceless. Cover deploys in under 60 seconds — guests are always amazed.

Had a PoolDeck slatted cover installed last month. The team was professional, on time, and the finished product looks stunning. Our pool heating bill has dropped noticeably already.

Living near the coast, we needed something that could handle salt air and wind. Designer Pool Covers recommended the PoolDeck with marine-grade hardware. Two years in and it still looks and works like new.

We had a terrible experience with another installer before finding Designer Pool Covers. They retrofitted an automatic cover to our existing pool seamlessly. The quality difference is night and day.

The GeoBubble Sol+Guard blanket has been a game changer. Pool temperature up by about 10 degrees, and we use far fewer chemicals. Excellent value for money.

Professional from the first phone call. They came out the same week for a site assessment, gave us clear pricing with no hidden costs, and installed within 10 days. Highly recommend.

Our pool is an unusual L-shape and other companies said it could not be done. Designer Pool Covers designed a custom solution that fits perfectly. The cover has survived a full KZN summer with no issues.

Second cover we have bought from them — first one lasted 13 years with annual servicing. That says everything about the quality. The new PoolDeck is even better than the original.

Very happy with the thermal blanket. Installation was quick and the team explained everything about maintenance. Only giving 4 stars because delivery took a bit longer than quoted, but the product itself is excellent.

The SANS 10134 compliance was a big factor for us with young children. Designer Pool Covers walked us through everything and the cover exceeds the safety requirements. Peace of mind is worth every rand.

Stunning slatted cover that complements our outdoor entertainment area perfectly. Multiple colour options made it easy to match our decking. The solar slats keep the pool warm enough to swim year-round in Cape Town.

Had them install a cover after a neighbour's child had a pool scare. The 250kg/m² load rating on the PoolLock gives us absolute confidence. Worth every cent for the safety alone.

We chose the EnergyGuard thermal blanket for its algae-inhibiting properties. Our chemical costs have halved. The team was knowledgeable and helped us pick the right product for our north-facing pool.

Fast, professional, no mess. They completed the installation in one day and spent time showing us how to operate and maintain the cover. Genuine after-sales support — they called a week later to check everything was fine.

Good quality product and professional installation. The cover works well in our windy area. Communication during the quoting stage could be faster, but the end result is solid.

Retrofitted an automatic cover to our 15-year-old pool. The team assessed the site, identified a top-track solution, and had it installed within two weeks. Works flawlessly.

The humidity and salt air in Durban can be brutal on pool equipment. The marine-grade stainless steel hardware they specified has held up brilliantly after 18 months. Great regional knowledge.

Our architect recommended Designer Pool Covers for a new build. They worked closely with the builder to get the cover pit dimensions right. The integrated flush-mount result is seamless.

We needed a cover that could handle the Atlantic wind and salt spray. They recommended the right product and it has performed perfectly through two Cape winters. Excellent advice and installation.

Fantastic team. From the initial consultation to the final handover, everything was done professionally. The cover has dramatically reduced our evaporation — we top up the pool far less often now.

Third year with our PoolLock cover and it still operates like new. Annual service from the Designer team keeps it in top condition. Cannot recommend them highly enough.

The manual-to-automatic upgrade was worth every rand. No more wrestling with a heavy blanket — press a button and it's done in seconds. Should have done this years ago.

Good product and installation. The slatted cover looks great and keeps the pool clean. Took a week longer than initially quoted for delivery, but the quality makes up for it.

We compared three companies and Designer Pool Covers were the most knowledgeable by far. Willem personally came to assess our pool and recommended the perfect solution. Professional from start to finish.

The thermal blanket has extended our swimming season by at least two months. Pool is warm enough to swim from September to May now. Brilliant product.

Had hail damage concerns with our previous cover. The PoolDeck polycarbonate slats they installed are much more resistant. Survived a proper Highveld storm last week with no damage.

Even though we are in the Eastern Cape, they provided the same level of service. The team travelled down, did the installation in one day, and followed up regularly. Truly nationwide.

After 10 years our first cover finally needed replacing. Called Designer and they had the new one installed within two weeks. Smoother, quieter, and even better looking than the original. Loyal customer for life.

The safety demonstration during handover was very reassuring. Seeing the cover hold our installer's weight convinced us we made the right choice for our family.

West Coast wind is no joke. The cover has handled everything nature has thrown at it. Quality of the hardware and installation is clearly above the competition.

We wanted a cover primarily for water savings. The team calculated our expected savings and they were spot on — our water bill dropped by about 40% in the first month.

Boutique guesthouse pool. The cover adds both safety and elegance. Guests comment on it regularly. Professional installation that matches our property's aesthetic.

The best investment we have made for our pool. Chemical costs down, heating costs down, and the children are safe. Designer Pool Covers delivered exactly what they promised.

Solid product and good installation. The solar slat option keeps our pool warm throughout winter in Pretoria. Would have liked a slightly faster quote turnaround, but the result is excellent.

We were worried about the installation on our irregularly shaped pool. The custom design fits like a glove. Worth the wait for the custom fabrication.

Replaced an old manual cover with a PoolLock automatic. The difference is incredible — what used to take 10 minutes now takes 45 seconds. The hydraulic system is whisper quiet.

We chose Designer Pool Covers on a friend's recommendation and were not disappointed. The entire process was transparent — clear pricing, realistic timelines, and a beautiful end result.

The remote control operation is so convenient. Kids can't open it without the key switch, which gives us complete peace of mind. Great safety feature.

We installed the cover just before winter and it has kept our pool swimmable all through June and July. Combined with our heat pump, we swim every day now. Wonderful product.

Estate compliance required a SANS 10134-compliant barrier. The PoolLock cover met all requirements and we avoided having to install an ugly fence. The estate manager was impressed.

Beautiful cover that matches our stone deck perfectly. The colour options were much better than competitors. Installation team was courteous and cleaned up after themselves.

Our body corporate required a safety cover for our shared pool. Designer Pool Covers handled all the technical specifications and municipality compliance. Smooth process.

We were initially quoted by two other companies but Designer Pool Covers were the only ones who actually came to see the pool before quoting. That attention to detail carried through to the installation.

Annual service just completed — cover is still running perfectly after 8 years. The service technician was thorough and provided a detailed report. This is how after-sales should be done.

The cover has dramatically reduced the amount of time we spend cleaning the pool. Less debris, fewer chemicals, and the water stays crystal clear. Best pool investment ever.

Good quality cover with reliable operation. The installation was neat. I am giving 4 stars because the initial site visit had to be rescheduled, but the end product is definitely 5-star quality.

We have a rim-flow pool and were told by others that an automatic cover was impossible. Designer Pool Covers engineered a custom solution that works perfectly with the overflow. Amazing.

The PoolLock hydraulic system is incredibly robust. Our pool is 12m × 5m and it covers in under a minute. No electrical cables near the water — pure hydraulic power. Brilliant engineering.

After comparing all the options, we went with the Sol+Guard thermal blanket. The heat retention is remarkable — pool stays warm through cool Cape evenings. Excellent recommendation from the team.

Professional, knowledgeable and reliable. The cover was delivered and installed on the date promised. It has been six months and we have had zero issues. This is a premium product.

Our pool builder recommended Designer Pool Covers and we could not be happier. The cover was integrated into the new build seamlessly. The flush-mount installation is visually stunning.

We needed a solution for our exposed, south-facing pool that gets battered by the southeaster. The heavy-duty cover and reinforced tracks have been excellent. Zero issues in high winds.

Five-star service. From the initial phone call to installation day, the team was helpful and professional. The cover keeps our pool safe and clean. Would recommend without hesitation.

We have had our PoolDeck cover for three years now and it still looks brand new. Annual servicing is well priced and keeps everything running smoothly. A quality investment.

The cover has paid for itself in water savings alone — we are on a borehole and the reduced evaporation means we barely need to top up. Add the heating savings and it was a no-brainer.

Needed a safety cover for insurance compliance. Designer Pool Covers provided the exact documentation our insurer needed and the cover exceeds SANS requirements. Peace of mind sorted.

We initially just wanted a quote comparison but ended up going with Designer Pool Covers because of their product knowledge. They did not try to oversell — they recommended the right product for our needs and budget.